At Tarkash Fragrance, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, create an account, purchase products, or communicate with us. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or purchase from Tarkash Fragrance, we may collect the following information:

Personal Information

• Full name

• Mobile number

• Email address

• Billing address

• Shipping address

• Account login details

Order Information

• Products purchased

• Order details and transaction history

• Payment status

• Delivery and shipping information

Technical Information

• IP address

• Browser type and device information

• Website usage information

• Cookies and browsing activity

We collect only the information reasonably necessary to provide our services, process orders, improve our website, and communicate with customers.

2. How We Use Your Information

We may use your personal information for the following purposes:

• To process and deliver your orders.

• To manage customer accounts.

• To process payments and issue invoices.

• To communicate order confirmations and delivery updates.

• To respond to customer enquiries and complaints.

• To provide customer support through email, phone, or WhatsApp.

• To improve website performance and user experience.

• To prevent fraudulent transactions and unauthorised activities.

• To send promotional offers, discounts, and product updates where permitted.

• To comply with applicable legal and regulatory requirements.

3. Payment Information

Tarkash Fragrance may use third-party payment gateways to process online transactions.

We do not intentionally store complete debit card, credit card, UPI PIN, or banking passwords on our website.

Payment information is processed securely by the relevant payment service provider according to its privacy and security policies.

Customers are advised to review the privacy policies of the payment providers they use.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Remember your shopping cart.

• Maintain login sessions.

• Understand website traffic and performance.

• Improve website functionality.

• Analyse customer preferences.

• Provide relevant promotional content.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality, including shopping cart and checkout features.

5. Sharing of Personal Information

We do not sell or rent customers’ personal information to third parties.

However, we may share necessary information with trusted service providers for the following purposes:

• Payment processing.

• Order delivery and logistics.

• Website hosting and maintenance.

• Customer communication.

• Email and WhatsApp notifications.

• Website analytics and security.

• Legal and regulatory compliance.

These service providers may process information only as necessary to provide their respective services, subject to applicable agreements and laws.

6. WhatsApp and Customer Communication

Tarkash Fragrance may communicate with customers through WhatsApp, phone calls, SMS, or email regarding:

• Order confirmations.

• Payment updates.

• Shipping and delivery notifications.

• Customer support.

• Product enquiries.

If you provide your mobile number and contact us through WhatsApp, your information may also be processed by WhatsApp/Meta according to their applicable privacy policies. Promotional messages will be sent subject to applicable consent and communication requirements. You may request to stop receiving promotional communications at any time.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information against:

• Unauthorised access.

• Data loss.

• Misuse.

• Disclosure.

• Modification.

• Destruction.

Although we take appropriate precautions, no method of online transmission or electronic storage can guarantee absolute security.

Customers are responsible for maintaining the confidentiality of their account login credentials.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, including:

• Processing orders.

• Maintaining transaction records.

• Providing customer support.

• Resolving disputes.

• Meeting legal and accounting obligations.

When information is no longer required, we will take reasonable steps to delete or securely dispose of it, subject to applicable legal requirements.

9. Your Privacy Rights

Subject to applicable laws, you may have the right to:

• Request information about your personal data.

• Request correction of inaccurate information.

• Request deletion of personal information where applicable.

• Withdraw consent for certain data processing activities.

• Opt out of promotional communications.

• Raise privacy-related concerns or complaints.

To exercise these rights, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

10. Third-Party Websites

Our website may contain links to third-party websites, payment gateways, social media platforms, or other external services.

Tarkash Fragrance is not responsible for the privacy practices, security, or content of external websites.

We recommend reviewing their respective privacy policies before sharing personal information.

11. Children’s Privacy

Our website is intended for general customers and is not knowingly designed to collect personal information from children without appropriate authorisation.

If we become aware that personal information has been collected from a child in violation of applicable laws, we will take appropriate steps to address the matter.

12. Changes to This Privacy Policy

Tarkash Fragrance reserves the right to update or modify this Privacy Policy at any time.

Any changes will be published on this page with an updated effective date.

We encourage customers to review this page periodically to remain informed about how their information is protected.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Business Name: Tarkash Fragrance
Website: https://tarkashfragrance.com/
Email: tarkashfragrance@gmail.com
Phone / WhatsApp: 9039036606
Business Address: F1 – ALOK Commercial Corridor, Alok Nagar, Kanadia Main Rd, opp. SBI, Branch, Vaibhav Nagar Sector A, Indore, Madhya Pradesh, India, 452016

Grievance Contact:
For privacy-related complaints or concerns, please contact us using the above details. We will review and respond to your request within the applicable legal timeframe.

Thank you for trusting Tarkash Fragrance.

Your privacy and trust are important to us, and we remain committed to providing a secure and reliable shopping experience.